When Mom or Dad needs tech help, they shouldn't have to wait — or feel like a burden for asking. We step in so your family stays connected, confident, and safe.
We Get It
Your mom just got a new phone. Your dad's printer stopped working. The Wi-Fi is down again. You've answered these calls a hundred times — and you're always happy to help — but life is busy, and distance makes it hard.
Here's the thing: your parent feels it too. After a while, many older adults start feeling guilty for asking. They don't want to be a bother. So they stop calling for help — even when they really need it.
And that's exactly when the risk grows. When seniors stop reaching out, scammers fill the gap. A well-timed fake phone call, a scary pop-up warning, a too-good-to-be-true offer — and suddenly they're in trouble with no one to turn to.
Tech Grandsons gives your loved one a trusted person to call — someone patient, local, and on their side — so they never feel alone with a tech problem.
The Numbers Don't Lie
These aren't abstract statistics. Each one represents a real person who trusted the wrong message, the wrong call, or the wrong pop-up — often because they had no one safe to ask.
Over 201,000 victims ages 60 and older reported losses totaling more than $7.7 billion to the FBI's Internet Crime Complaint Center — a 37% increase over 2024.
Source: FBI IC3 Elder Fraud ReportIn 2024 alone, the FBI recorded $4.9 billion in elder fraud losses from 147,127 complaints — a 43% jump in losses and a 46% jump in complaints in a single year.
Source: FBI Elder Fraud in FocusThe FTC found that older adult fraud losses skyrocketed from $600 million in 2020 to $2.4 billion in 2024 — a fourfold increase in just four years. Real losses may be as high as $82 billion due to underreporting.
Source: FTC Data Spotlight 2025Older adults reported $159 million in losses to tech support scams in 2024 alone — fake alerts, bogus Microsoft calls, and phony pop-ups telling them their device is infected.
Source: FTC Protecting Older Consumers Report, 2024–2025Adults 60 and older submitted more fraud complaints to the FBI than any other age group in 2024 — and the FBI estimates the true number of victims is far higher because most fraud goes unreported.
Source: FBI — Scammers Target Older Adult VictimsThe average reported loss per older adult victim in 2024 was $83,000 — often wiping out retirement savings. Younger adults lost an average of $19,000, underscoring how disproportionately seniors are targeted.
Source: CA DFPI — Tech Scams That Target Older AdultsResearchers and law enforcement consistently identify one of the most effective protections against elder fraud: having a trusted person to call before acting. Scammers rely on urgency and isolation — they need your parent to panic and act alone. When seniors have someone they trust to check in with first, the scam falls apart.
That's exactly what Tech Grandsons provides. We become a familiar, friendly face your parent can call when something looks wrong — a strange email, an unexpected pop-up, a caller asking for gift cards. One quick call to us could prevent a devastating loss.
Give Your Parent That Safety Net → (402) 416-4970Simple Plans
$250 a month gets your parent a local tech resource they can count on. No contracts, no hidden fees — just straightforward help when they need it.
We're available when something comes up — whether it's a confusing update, a suspicious email, or a new device that needs setting up. No per-visit charges.
Questions about what's covered? Just call — we're happy to talk it through before you commit to anything.
What We Handle
From the basics to the baffling — we handle it all with patience and a genuine smile. Your loved one deserves to feel capable, not confused.
Slow computer, lost files, confusing updates — we sort it out and walk your parent through what happened so they feel confident going forward.
New device? We'll get it fully set up, transfer contacts and photos, and walk your loved one through everything at their own pace.
We clean up threats, lock down devices, and teach your parent how to spot suspicious messages — one of the most valuable things we do.
Slow or dropping connection? We troubleshoot routers, extend coverage, and make sure your parent stays reliably connected.
We set up FaceTime, Zoom, or Google Meet so your parent can reach the whole family with just a tap — no confusion, no frustration.
Printers, smart TVs, new gadgets — we connect, configure, and explain everything so your parent feels in control of their home tech.
Why Families Choose Us
We don't just fix problems. We build trust with your parent so they always have someone safe to turn to — and you stop being the on-call tech support.
We never make your parent feel silly for asking. Every question is a good question — and we take our time answering it.
No hauling equipment anywhere. We visit your parent in their home, on their terms, at their pace.
Pay by check — and if your parent happens to have fresh-baked cookies on hand, we certainly won't say no.
How It Works
Getting started is straightforward. We keep things clear and consistent from the first call to every visit after.
You call us and describe the situation. We ask a few questions, confirm the scope of the issue, and schedule a time that works for your family.
We arrive at your parent's home, evaluate the devices and setup, and identify exactly what needs to be addressed before any work begins.
We complete the work, walk your parent through what was done in plain language, and document the session so there's a clear record for your family.
Plan members can call or request a follow-up visit at any time. We track prior work so every visit builds on the last — no starting from scratch.
One call from you sets everything up. After that, they're covered — and you can stop worrying about what happens when you're not around.
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